This page explains clearly and simply how we store the information you share with Zebets, how we use it, and who we share it with — no complex legal jargon, just straight talk.
Six core commitments we uphold every day
Zebets only collects information that is strictly necessary to provide our services. Requesting unnecessary personal data goes against our policy.
For large withdrawals or identity verification purposes, we may collect a photo of your National ID (NID), passport, or driving licence. This information is used solely for verification and is stored with the highest level of security.
Please note: Zebets will never call or message you to ask for your password, OTP, or card details. Any such contact is fraudulent — please stay alert.
Zebets collects your information for specific, clearly defined purposes. Below is a breakdown of what each piece of data is used for:
| Data Type | Purpose |
|---|---|
| Name & Date of Birth | For identity verification and age confirmation |
| Mobile & Email | Account Communications & Security Alerts |
| Payment Information | Deposit & Withdrawal Processing |
| Device & IP Information | Fraud Prevention & Security |
| Betting History | Responsible Gaming Monitoring |
| Session Data | Service Improvement & Bug Fixes |
Zebets uses your information to improve our services, develop new features, and personalize your experience. You can opt out of marketing communications at any time without affecting your access to core services.
Data security at Zebets is a multi-layered system. It goes beyond passwords — multiple technical and administrative measures work together to keep your information safe.
All data transmitted from your browser to our servers is encrypted.
You can optionally enable OTP verification each time you log in to your account.
If a login is detected from an unfamiliar device or location, you will be alerted immediately.
Encrypted backups of your data are maintained regularly across multiple secure locations.
A full log is maintained of who accessed your data, when, and why.
Security penetration testing is conducted annually by ethical hackers.
No security system is 100% foolproof. However, Zebets adheres to the highest industry standards. In the event of a security incident, we are required by law to notify affected members within 72 hours.
Zebets does not sell, rent, or share your personal data for advertising purposes. However, your information may be shared in the following limited cases to facilitate our services:
Trusted third parties are used for core services such as payment processing, KYC verification, and cloud storage. These partners are bound by strict confidentiality agreements and may only use your data for their designated purpose.
Disclosure may be required under court orders, directives from government regulatory bodies, or anti-money laundering laws. In such cases, Zebets will not disclose more than what is legally required.
In the event of a future merger or acquisition, your information may be transferred to the new entity. You will be notified in advance by email should this occur.
To be clear: Zebets has never sold, and will never sell, your information to any marketing company, advertiser, or data broker.
Cookies are small text files stored in your browser. Zebets uses cookies to enhance your experience and keep the site secure.
Cookies can be managed through your browser settings. However, disabling essential cookies may limit access to certain features.
Zebets respects your right to privacy. You have the following rights and may exercise any of them at any time:
You may request a complete list of all personal information we hold about you.
You may request correction of any inaccurate or outdated information.
Where there is no legal obligation to retain it, you can request that your data be deleted.
You can request a copy of your data in a readily readable format.
You may request that we restrict the use of your data to specific purposes.
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, email us at support@zebets.bet. All requests will be addressed within 30 days.
Zebets does not retain your data indefinitely. Each type of information has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 years | Financial Audits & Legal Obligations |
| KYC Documents | 5 years | Anti-Money Laundering Laws |
| Session Logs | 12 Months | Security Investigation |
| Marketing Information | Until consent is withdrawn | Your Preferences |
Once the designated retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.
Zebets services are strictly for users aged 18 and above. We do not knowingly collect or retain personal information from minors.
Date of birth is verified at registration. Where there is any doubt, age is confirmed through the KYC process. If an underage account is identified, it is closed immediately and all associated data is deleted.
If there are minors in your household, please enable parental controls on their devices. If you have any concerns, contact Zebets Support immediately.
Zebets may update this Privacy Policy from time to time — due to technical changes, new legal requirements, or service improvements. For any significant changes, you will be notified at your registered email address at least 14 days in advance.
Continued use of Zebets after any changes take effect constitutes acceptance of the updated policy. If you do not agree, please request that your account be closed.
The date of the latest update is always shown at the top of this page.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. Our dedicated privacy team will respond to your message.
General complaints are resolved within 7 business days, and requests for legal information within 30 days.
Answers to common questions about the Zebets platform
Now that you've read our Privacy Policy, you can see just how transparent and responsible Zebets is. Go ahead and register — and enjoy with complete peace of mind.
For users 18 and above. Please gamble responsibly.